Privacy Policy

Privacy Policy

Orient Corporation considers it our social responsibility to protect names, addresses and other personal information provided by customers on our website (hereinafter referred to as “personal information”).
As a company, we will protect personal information provided to us as described below, with the applicable scope limited to the current website.
We disclaim responsibility for any other websites linked to/from this website. Please refer to the respective websites in this case.

1.Purpose of utilizing personal information

Personal information provided by customers will be used only for the purposes stated on this website, such as responding to customer requests and inquiries, sending various materials, etc. and for other purposes. We will not use personal information for any purposes other than those described above without prior consent.

2.Provision of personal information to a third party

The Company will not provide personal information to any third party without obtaining prior consent from the person involved, except in the following cases:

  • - Where laws and regulations dictate otherwise;
  • - When necessary to protect a person from being injured or killed and/or prevent damage to property and it is difficult to obtain the person’s consent;
  • - When it is necessary to cooperate with efforts to improve public health or perform legally prescribed duties by a person entrusted by such a person and where obtaining the consent of the individual concerned is likely to impede the performance of the relevant duties;
  • - When there is a need to cooperate with a national agency, local government, or an individual or entity entrusted by either a national agency or local government to execute legally prescribed affairs and obtaining the consent of the individual is likely to impede the execution of such affairs; or,
  • - When providing the information to those persons as listed in Section 3.

3.Joint use of personal information

To ensure we respond to customer requests and inquiries appropriately, if the content of the request or inquiry relates to products or services handled by a company listed in the attached sheet among those with which we have a capital relationship, we will share your personal information with the aforementioned subsidiary of ours. Following is a brief summary of the terms and conditions of the agreement. During the above joint use, Orient Corporation assumes all responsibility for handling such personal information.

4.Management of personal information

The Company shall take appropriate measures to prevent leakage and disclosure of personal information.

5.Disclosure of personal information

We handle requests from customers to disclose, modify or cease using their personal information (“disclosure”) as follows:

(1)How to accept/respond to disclosures, etc.

If you wish to request disclosure, etc., please send your request by postal mail to the following address, enclosing relevant ID documents (for example, a copy of your driver’s license, passport, insurance card, etc.). We will then reply to you in writing.

Attn: General Affairs Department, Orient Corporation
Hatchobori Sotsu Building, 2-20-8 Hatchobori,
Chuo-ku, Tokyo 104-0032

(2)“Purpose of Use” of personal information obtained in connection with a request for disclosure

Personal information obtained in response to a request for disclosure shall only be handled to the extent necessary for disclosure, etc. Any documents submitted will be stored for one year after our response and subsequently discarded.

(3)Where personal information cannot be disclosed

We will be unable to respond to requests for disclosure of personal information in any of the following cases:

  • - Where the identity of the customer cannot be confirmed. (including phone/email inquiries);
  • - When there is a risk of a person or third party otherwise being injured or killed and/or their property being damaged;
  • - Where there is a risk of serious hindrance to the proper execution of company business;
  • - Where it would violate other laws and regulations; and,
  • - When there is a clear violation of public order and standards of decency and when such violation is clearly socially unacceptable.

6.Handling of complaints

(1)Contact for complaints regarding handling of personal information.

For complaints regarding the way we handle personal information, please contact the following:

By postal mail:

Attn: General Affairs Department, Orient Corporation
Hatchobori Sotsu Building, 2-20-8 Hatchobori, Chuo-ku, Tokyo 104-0032

By email:

webstaff@orientshoji.co.jp

Visiting the Company

Please note that we cannot accept complaints made in person at our office. Your understanding is appreciated.

(2)Filing of complaints with and inquiring about an authorized personal information protection organization to which the Company belongs

The Company does not currently belong to any authorized personal information protection organizations.

7.Revision of privacy policy

The Company reserves the right to revise these terms and conditions in response to amendments to laws and regulations or as otherwise necessary.

SSL

For proof of authenticity and privacy protection, we use VeriSign’s SSL server certificate to achieve SSL encrypted communications (due to the nature of the Internet, we cannot guarantee the complete security of information in communications). (Due to the nature of the Internet, we cannot guarantee the complete security of information in transmission.
(Due to the nature of the Internet, we cannot guarantee the complete security of information transmitted.) We aim to build a secure website that protects important personal information from eavesdropping, falsification, spoofing and other online dangers.